7131 — Shopkeepers and owners - retail and wholesale

What this occupation covers

Shopkeepers and proprietors in this unit group co-ordinate, direct and undertake the activities in the running of small, independent retail and wholesale establishments.

Typical duties

defines the market position for the business, decides what to sell, forecasts demand and develops the brand image of the business

determines staffing, financial, material and other short- and long-term requirements

oversees staff training, rotas and the allocation of work

provides information about merchandise to staff and customers and ensures customer complaints are appropriately dealt with

ensures that adequate reserves of merchandise are held and orders new stock as required

maintains financial and other shop records and controls security arrangements for the premises

authorises payment for supplies received and decides on vending price and credit terms

examines quality of merchandise and ensures that effective use is made of advertising and display facilities

Entry routes and qualifications

There are no formal academic entry requirements. A range of management and leadership courses in retail are available, in addition to NVQs/ SVQs in at levels 2, 3 and 4.

Sponsorship information

Medium Skilled. Actual duties, sponsor, applicant, salary and any transitional or shortage-list conditions must be checked.

DBS assessment

No code-wide DBS assessment is assigned. Check actual duties, activities, workplace, frequency and jurisdiction. This code does not determine the level of check.

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