6219 — Leisure and travel service occupations n.e.c.

What this occupation covers

Job holders in this unit group perform a variety of leisure and travel service occupations not elsewhere classified in minor group 621: Leisure and travel services.

Typical duties

observes regulations concerning the carrying capacity of vehicles and controls the boarding of passengers accordingly

receives passengers, checks tickets and guides them to their seats, makes announcements regarding travel arrangements and places of interest, and deals with passengers’ queries

makes local arrangements at stopover points for food and accommodation

responds to enquiries and complaints, books excursions and other entertainment and provides other assistance and advice to holidaymakers

signals to driver when to stop and start bus, collects fares from passengers and issues tickets and changes destination indicators as necessary

completes way-bill at scheduled points on route and balances cash taken with tickets issued

receives passengers on ship, examines tickets and other documentation, directs them to their cabin and assists with any luggage

makes announcements to passengers and deals with enquiries

serves food and beverages to passengers

Entry routes and qualifications

There are no formal academic entry requirements. Spoken fluency in a foreign language is needed for some posts. NVQs/SVQs in travel services are available at levels 2 and 3. Training is also received on-the-job.

Sponsorship information

Ineligible. Actual duties, sponsor, applicant, salary and any transitional or shortage-list conditions must be checked.

DBS assessment

No code-wide DBS assessment is assigned. Check actual duties, activities, workplace, frequency and jurisdiction. This code does not determine the level of check.

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