4211 — Medical secretaries

What this occupation covers

Medical secretaries deal with correspondence, make appointments and handle patients’ queries file and maintain medical and other records transcribe notes and dictation and perform other clerical tasks in hospitals/surgeries and other medical establishments.

Typical duties

sorts and files correspondence and maintains diary of the person/s for whom they work

transcribes dictation into required format

maintains patients’ records and arranges appointments

answers enquiries and refers patient to appropriate experts

organises and attends meetings and takes minutes of proceedings

books resources such as rooms and refreshments, and orders stationery and other supplies as appropriate

Entry routes and qualifications

Entrants require GCSEs/S grades or an Intermediate GNVQ/GSVQ level II. Professional qualifications as a medical secretary are available entrants take a one year full-time or two year part-time diploma in medical secretarial studies. NVQs/SVQs in Administration are available at levels 2, 3 and 4.

Sponsorship information

Ineligible. Actual duties, sponsor, applicant, salary and any transitional or shortage-list conditions must be checked.

DBS assessment

No code-wide DBS assessment is assigned. Check actual duties, activities, workplace, frequency and jurisdiction. This code does not determine the level of check.

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