4151 — Sales administrators

What this occupation covers

Sales administrators provide support to the process of selling equipment, materials and other products or services.

Typical duties

provides information to customers on products and prices

help customers to place orders online through social media platforms

fields telephone enquiries from prospective customers on behalf of the sales team

prepares sales invoices and maintains records and accounts of sales activity

handles customer complaints or forwards them to relevant member of sales team

carries out general sales and marketing administrative duties

Entry routes and qualifications

There are no minimum academic requirements, although entrants typically possess GCSEs/S grades or equivalent qualifications. Training is normally provided on-the-job. NVQs/SVQs in Administration are available at levels 1 and 2.

Sponsorship information

Medium Skilled. Actual duties, sponsor, applicant, salary and any transitional or shortage-list conditions must be checked.

DBS assessment

No code-wide DBS assessment is assigned. Check actual duties, activities, workplace, frequency and jurisdiction. This code does not determine the level of check.

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