4111 — National government administrative occupations

Medium Skilled

Sources checked 26 October 2026. Match the actual duties before choosing a code.

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What this occupation covers

National government administrative occupations undertake a variety of administrative and clerical duties in national government departments, and in local offices of national government departments.

Typical duties


assists senior government officers with policy work, external liaison or general administrative work

undertakes administrative duties specific to the operation of HM Revenue and Customs offices, Job Centres, Benefits Agency offices and other local offices of national government

maintains and updates correspondence, documents, data and other records for storage in files or on computer

classifies, sorts and files publications, correspondence etc. in offices and libraries

responds to telephone enquiries and other forms of correspondence

performs miscellaneous clerical tasks such as proof reading printed material, drafting letters, taking minutes etc

Entry routes and qualifications

Entry is possible to junior grades within this group with GCSEs/S grades, and/or relevant practical experience higher grades require A levels/H grades or equivalent, although many entrants are graduates. NVQs/SVQs, apprenticeships and professional qualifications are available for certain areas of work.

Sponsorship information

Medium Skilled. Actual duties, sponsor, applicant, salary and any transitional or shortage-list conditions must be checked.

DBS assessment

No code-wide DBS assessment is assigned. Check actual duties, activities, workplace, frequency and jurisdiction. This code does not determine the level of check.

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ONS SOC 2020 · Appendix Skilled Occupations