3224 — Counsellors

Medium Skilled

Sources checked 26 October 2026. Match the actual duties before choosing a code.

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What this occupation covers

Counsellors provide counselling services to clients with a wide variety of problems by means of assisting them to reach their own resolutions to the difficulties they face. Counsellors may specialise in a particular area or client group or address a wide range of issues.

Typical duties


meets clients face-to-face, working either one-to-one or with couples or families, or by telephone or internet

encourages clients to discuss their feelings in relation to their problems, aiming to ensure that an understanding of the issues is achieved

presents different perspectives to the problem areas identified

refers to other appropriate sources of help

keeps accurate and confidential records

Entry routes and qualifications

There are no formal qualifications requirements for entry but relevant experience is necessary. Many employers will expect entrants to have achieved or be working towards accreditation with a professional body via certification or a diploma in counselling. Background checks including a DBS check are likely to be required for counsellors working with vulnerable adults and/or families.

Sponsorship information

Medium Skilled. Actual duties, sponsor, applicant, salary and any transitional or shortage-list conditions must be checked.

DBS assessment

Commonly assessed for DBS eligibility. Check actual duties, activities, workplace, frequency and jurisdiction. This code does not determine the level of check.

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ONS SOC 2020 · Appendix Skilled Occupations