3223 — Housing officers

What this occupation covers

Housing officers assess and address housing needs of particular localities and individuals and oversee the day-to-day management of rented properties belonging to local authorities or housing associations.

Typical duties

oversees the day-to-day running of rented properties including arranging for the signing of leases, rent collection and maintenance work

interviews prospective tenants and allocates properties to waiting list applicants

carries out regular inspections of properties to assess and ensure they are in a good state of repair

ensures that special needs accommodation is suited to the needs of particular groups such as the elderly and disabled, and that statutory requirements for providing accommodation are met

refers tenants to appropriate sources of benefits and welfare

deals with payment of rents and arrears, arranges for legal action where necessary

supports tenants’ groups

works closely with other agencies such as social services departments and welfare rights groups

Entry routes and qualifications

Entry is possible with a variety of academic qualifications and/or relevant work experience. Vocational qualifications in Housing are available at levels 2, 3,4 and 5. Professional qualifications are available and may be required for some posts.

Sponsorship information

Medium Skilled. Actual duties, sponsor, applicant, salary and any transitional or shortage-list conditions must be checked.

DBS assessment

Commonly assessed for DBS eligibility. Check actual duties, activities, workplace, frequency and jurisdiction. This code does not determine the level of check.

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