1150 — Managers and directors in retail and wholesale

What this occupation covers

Retail and wholesale managers and directors plan, organise, direct and co-ordinate the operations of major retail and wholesale establishments in order to maximise business performance and meet financial goals.

Typical duties

appoints staff, assigns tasks and monitors and reviews staff performance

liaises with other staff to provide information about merchandise, special promotions etc. to customers

ensures that adequate reserves of merchandise are held and that stock keeping is carried out efficiently

ensures customer complaints and queries regarding sales and service are appropriately handled

oversees the maintenance of financial and other records and controls security arrangements for the premises

authorises payment for supplies received and decides on vending price, discount rates and credit terms

examines quality of merchandise and ensures that effective use is made of advertising and display facilities

Entry routes and qualifications

Entry requirements vary from company to company. Entrants may possess GCSEs/S grades, A levels/H grades, GNVQs/GSVQs, a BTEC/SQA award, a degree or equivalent qualification. Entry is also possible through promotion after gaining sufficient experience. NVQs/SVQs in Retail Operations are available at level 4.

Sponsorship information

Medium Skilled. Actual duties, sponsor, applicant, salary and any transitional or shortage-list conditions must be checked.

DBS assessment

No code-wide DBS assessment is assigned. Check actual duties, activities, workplace, frequency and jurisdiction. This code does not determine the level of check.

Find this code and estimate salary

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